Most Popular Questions
Some answers to a few common questions clients have asked us in the past. Feel free to contact our support line with any questions
Do you offer a free trial to Eagles Eye?
You can request a 7 day trial for 1.99 by contacting our helpdesk.
Can I use the Expert Advisor on Live or Demo?
Yes, you can use our advisor on live or demo. You should test our default settings to make sure the results suit your needs before going live. Be sure to update your back office with your broker account number.
Are there any set files to use?
We have released our Expert Advisor with the best optimum default settings. You can always set the settings to your risk appetite. Be sure to test before going live to make sure you are comfortable with the RR ratio.
Do you offer refunds on the Challenge Passing Service?
Yes, we do offer a refund if we don't pass your challenge and you also did not place any trades manually or did not start with a big DD before we started trading your account.
How often do you update your Eagles Eye Advisor?
Our Expert Advisor is cloud based. We push updates and fixes as market condition changes. No need to worry about having outdated versions since everything is cloud based.
What is the minimum account balance required for your EA?
Since our Expert Advisor trades gold, we suggest a balance of $2000.
How does the Prop Firm Account Management Work?
Our Prop Firm Account Management service is very simple. We trade on your funded challenge for a profit split. We set account limits to make sure your account will always be funded. We average from 5 to 12% monthly based on market conditions.
What happens to my data if I cancel?
We take privacy very seriously hence all customer information after a contract has ended is discarded and removed from our system.
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